Service Your ILVE

ILVE appliances are designed and manufactured to give you many years of cooking pleasure. In the event that you have any questions or issues with your appliance please use this page to contact us and we will reply to your query as soon as possible.

Please note: if you are unsure of your warranty status please contact us by phone on 1300 856 411 with your product serial number on hand and we can deliver in-home service through a network of authorised service agents.
All warranty service must be approved and arranged by Eurolinx.

Please select the warranty status of your ILVE product:

Complete the form below and our Customer Care team will contact you before the end of the following business day.
We will try and resolve the issue by phone or email and if necessary arrange a service visit.

    Terms & Conditions
    Before you report an issue please note:
    1. All warranty service to be authorised by Eurolinx and Eurolinx must engage the service agent.
    2. Proof of purchase must be provided on request.
    3. Some items subject to normal wear and tear are not covered by warranty (e.g. globes). For more details see our warranty policy.
    4. Travel costs incurred for service outside normal coverage areas are not covered under warranty and will be chargeable to the customer.

    If you require service not covered under warranty you can search our recommended service agents in your area by first selecting the product type that is required and then entering your post code. If you cannot locate a service agent please contact us on customercare@eurolinx.com.au

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    Nearest recommended service agents:

    A maximum of 4 products can be compared at one time.